FeaturedDigitisation
Paper is not free: what manual processes actually cost an SME
The cost of a paper-based workflow never appears as a line item, which is exactly why it survives budget season. Here is how to put a number on it.
6 min read
What we think
Notes on digitising South African organisations.
Practical writing on the decisions that come up before, during and after a digitisation project — from the team doing the work.
Strategy7 min read
Why off-the-shelf software keeps failing South African SMEs
Generic products are built for the average business in a much larger market. When your operation is the thing that makes you competitive, average is expensive.
Public sector8 min read
Digitising public-sector workflows without a five-year programme
Large modernisation programmes fail in familiar ways. Narrow, well-chosen workflows deliver value inside a budget cycle and build the case for the next one.
Integration5 min read
Before you add another system, make the ones you have talk
The fastest improvement available to most organisations is not new software. It is removing the person who manually moves data between the software they already own.
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